FAQ | SoftCath Cath Lab Software

Can you tell me in short how SoftCath will really benefit me?

SoftCath automates routine reporting tasks, records clinical activity automatically, and keeps your daily Cath Lab operations organized in one place. Beyond saving time, it builds a structured patient data history you can lean on for clinical analysis, decision-making and outcome tracking.

SoftCath claims to generate reports in under 60 seconds — is that really true?

Yes. You can create pre-defined report and procedure templates in advance, then issue them within seconds — SoftCath automatically pulls them into the case record.

How can I see a demo of SoftCath?

We offer a self-running video presentation as well as a live demo over a remote desktop session. Fill out a demo request and one of our executives will schedule a walkthrough — you’ll just need a stable broadband connection.

Will SoftCath run on my computer, or do I need to buy a new one?

SoftCath is designed to run on Pentium IV (4) or above computers running Windows 2000/XP/Vista/7, with a minimum of 1 GB RAM and 200 MB of free disk space.

Will I have to purchase any other software, like Microsoft Office?

No. SoftCath doesn’t require any additional software — a Windows operating system is all you need.

If I run into a problem after purchase, how will you help me?

SoftCath users are backed by a dedicated support team. You can reach us through our knowledge base, phone or email, and we offer remote desktop assistance for hands-on troubleshooting — see our Get Support page for details.

Why does SoftCath cost what it does, and why an annual maintenance fee?

SoftCath reflects years of dedicated research and development in cardiology reporting software. The annual maintenance fee funds ongoing upgrades, new features and the dedicated support team that keeps the platform running reliably for you.

I’m worried the software will slow me down or take up too much time during a case.

SoftCath is built to minimise data entry during procedures — pre-defined templates, smart defaults and quick-pick fields mean less typing and more time with your patient.

My lab has a reception or front desk — can they use SoftCath too?

Yes. SoftCath supports multi-user, networked environments, and additional user licenses are available for your reception or front-desk staff.

How much time will it take me to learn SoftCath?

Usability is one of SoftCath’s core strengths — it’s intuitive and simple to pick up. With a short training session, most users go from beginner to confident within hours.

I need some extra features — can you add those?

Most parts of SoftCath can be customised to match your workflow. We actively factor customer feedback into our product roadmap — raise a ticket and let us know what you need.

Are the details of my patients and other data secure?

Yes — SoftCath is built on a secure platform, with a security framework designed specifically to protect sensitive clinical and patient data.

How do I prevent data loss?

We recommend backing up your database regularly using the built-in backup module, and keeping a copy on external storage or a secure offsite location.

I already have this data elsewhere — do I have to re-enter it into SoftCath?

Not necessarily. Data from other applications can often be imported, subject to a feasibility check on our end. Raise a ticket with details of your existing system and we’ll assess it case by case.

Frequently Asked Questions